neko4dPrivacy Policy
This page describes what we collect when you use neko4d and how we keep that data protected. We at neko4d are committed to transparency about your personal information, and we want you to understand exactly what happens to your data from the moment you open an account through every deposit, withdrawal, and gaming session.
Our privacy practice is built on a simple principle: we collect only what we need, we use it only for its stated purpose, and we share it only with partners who help us operate the platform safely. If you have questions about how we handle your information, this policy answers them directly.
What We Collect on neko4d
We collect your name, email address, phone number, and date of birth when you register. We also ask for your national identity number (KTP, passport, or equivalent) and proof of residential address—typically a utility bill or bank statement—so we can verify your identity and comply with local regulations. This verification is mandatory before you can withdraw funds from your neko4d account.
When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the transaction details: amount, date, time, and payment method identifier. We do not store your full payment credentials—only the reference that allows us to match incoming funds to your account. We also log your IP address, device type, and browser information so we can detect unusual access patterns and protect your account from unauthorized use.
During your time on neko4d, we record your betting history, game sessions, login times, and account balance changes. We collect this data automatically through server logs and analytics so we can troubleshoot technical issues, respond to your support requests, and comply with anti-money-laundering requirements.
How We Use Your Data
We use your identity information to create and secure your account, verify your age and residential jurisdiction, and comply with know-your-customer (KYC) laws. We use your payment information to process deposits and withdrawals—when you request a withdrawal, we cross-reference your submission against your stored payment details to ensure the funds go to the right recipient.
We use your gaming and betting history to calculate your account balance, honor winning bets, and detect fraud or system manipulation. We also use it to generate reports for regulatory authorities when required. Your contact details allow us to send you important notifications about account security, service changes, or support responses.
We analyze aggregated, anonymized data (patterns of play, popular betting markets, payment method usage trends) to improve neko4d's platform stability, game selection, and payment options. This analysis does not identify you personally and is never shared with external parties.
Third-Party Processors and Data Sharing
We work with payment processors, identity-verification vendors, and hosting providers who handle parts of neko4d's infrastructure. These partners process your data only on our instruction and only for the specific purpose we specify. For example, our payment processor receives your transaction details to authorize deposits; our hosting provider (which may be located outside your jurisdiction) stores encrypted copies of your account data for backup and uptime.
We share information with local gaming regulators if required by law. We may also disclose data if we detect fraud, illegal activity, or a court order. We do not share data with marketing firms, data brokers, or affiliate networks unless you explicitly consent.
- Payment processors
- Handle mobile banking, local payment, online payment, and bank transfers; see encrypted transaction details only.
- Identity-verification vendor
- Cross-checks your ID against government registries; does not retain a copy.
- Web hosting provider
- Stores encrypted database backups; bound by strict confidentiality.
Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your preferences, and detect suspicious login attempts. Session cookies expire when you close your browser; persistent cookies may remain for up to one year. We do not use tracking pixels to monitor your activity outside neko4d.
You can disable cookies in your browser settings, but doing so may prevent you from accessing your neko4d account or cause features to malfunction. We recommend keeping them enabled for a smooth experience.
Your Rights and Data Retention
You have the right to access, correct, and delete your personal data subject to legal and operational constraints. For example, we must retain your KYC documents and transaction history for anti-money-laundering compliance, typically for seven years after your account closes. To request access or deletion, contact our support team through the in-app help menu or email the address listed in the "Contact Us" section below.
We retain your account data as long as your account is active. If you close your neko4d account, we anonymize or delete most personal information within sixty days, except where law requires us to keep records. Your transaction history may remain in encrypted form for compliance purposes but will not be linked to your identity.
Our servers and databases may be located outside your jurisdiction. By using neko4d, you consent to your data being processed and stored in these locations, subject to the same security and confidentiality standards we apply within Indonesia.
Contact and Updates
If you have questions about this privacy policy or how we handle your data, reach out through the support options in your neko4d account. You can also write to our compliance team via the footer contact link. We may update this policy from time to time to reflect changes in our operations or regulatory requirements. We will notify you of material changes via email or a prominent notice in your account.
Your use of neko4d confirms that you understand and agree to this privacy policy. We are committed to keeping your data safe and treating it with the respect it deserves.